To: Actionwise

Dear Jean and Peter

RECENT HANDLINGS AND ACTIVITIES

Waste Resources appointed Actionwise in August 2004 to assist with my business which was stuck in the mud at that time.

Peter Cole assisted and guided me to install Hubbard Administration Technology in the business. He also provided some guidance towards my own personal improvement and growth.

Since Jean's return from America in March 2005 she has provided inter-alia one-on-one counselling and handling, in line with her appointment as Waste Resources' Ethics I/C.

Jean and Peter both have a sound knowledge of the tech associated with properly administering and managing our business and handling people.

Until quite recently I thought:

• I was doing okay; 
• That the business cycles were a result of outside factors; and 
• That the staff needed training and direction and were not functioning because of lack of their own capacities.

Jean gently nudged me into viewing aspects from a different perspective. I discovered where the negative influences were coming from and what it was doing to the business. She guided me towards identifying and handling all the counter-intention and counter-purpose on our lines. The increased knowledge and responsibility regarding this resulted in significant changes to the staff structure. The remaining staff, whom I previously thought were incapable, are now proving that they have always been willing and are more than capable.

Without Actionwise's guidance, persistence and knowledge I would still be battling on a daily basis to just keep our heads above water. But now we can and will sky-rocket this business - and all the staff who are willing to contribute are coming along for the ride of their lives!

No more roller-coasting. We have permanently moved out of non existence. We will provide training for all our staff, always. From now on, we are a winning team. We will not be affected by outside influences. We will remove negative influences. We are in control - and this will pervade all our private lives too.

I am very, very excited. Each day now I want to see what a difference we have made. It is all action, action, action.

My business career spans about 18 years. Getting in touch with Actionwise in August 2004 remains the most successful action I have taken during this time - bar none.

Thanks Jean, Peter and Istvan. You are assets to us, society and the community.

Best Regards

Ian Hammond 
CEO: Waste Resources (Pty) Limited 

Tel 082 446 5765 / 011 794 6706 
ian@wasteresources.co.za 

This is to let you know that we have all been very impressed by the depth of your Survey and Assessment of the Staff culminating in the recommendations on how to take our company to greater heights and increase its success.

Following your recommendations, we held a Strategic Planning Session with all the Key Players and are presently engaged in the planning that resulted from same. There definitely is a marked difference in the attitude of all the Staff including myself and we are in the process of building an even more successful team than we had before your input and that of Peter Cole.

I was personally very impressed by the speed with which you carried out your brief and the meeting of all the deadlines you committed yourself to. 

I have no doubt that we will make use of your services again in the near future - once we have brought to fruition your recommendations which have been spot on as a result of your rapid but in-depth assessment.

Yours Faitfully

Philip Park
Managing Director
Professional Career Services

To whom it may concern

ACTIONWISE SUCCESS STORIES

In March 2005, Waste Resources appointed Jean Gonzalves as a Consultant to handle the ethics in our company and to assist in getting certain aspects of the Model of Admin Know How programme up and running.

Jean was the model professional in establishing ethics, getting the programme back on track and providing much needed impetus and knowledge to weekly staff meetings, monthly executive meetings and bi-monthly board meetings. Her energy levels were however at their best in assisting Waste Resources is establishing our training centre in Richards Bay. The speed at which this was set up and the successes received from students to date is far more than we anticipated.

Istvan Barta was also appointed to assist with the Training Academy. His enthusiasm and knowledge relating to this astounded the directors, and it was a real pleasure spending the time away with such a professional.

Once their actions had been completed, Jean and Istvan professionally handed over the areas. The knowledge they imparted to us during their tenure was really indicated in that we learnt afterwards that we have been given the tools to properly manage these on our own.

Jean and Istvan showed true professionalism, exactly as the rest of Actionwise have been over the year that we have been using them.

For the record, since we contracted Actionwise, we have increased our turnover four fold. This is attributable to plenty of hard work by them and us, as well as to their comprehensive knowledge of the Administrative Technology. Actionwise certainly know the meaning of exchange in abundance.

Waste Resources will in future use Jean and Istvan when the need arises. These appointments will be made without hesitation.

Best Regards

Ian Hammond 
CEO: Waste Resources (Pty) Limited 

Tel 082 446 5765